Not known Factual Statements About etech
Etech can be an omnichannel shopper engagement solutions supplier for several of the earth’s main and many revered manufacturers. The experience Etech has received across an array of company verticals makes it possible for us to continuously provide Excellent, individual client ordeals.
whilst we value formalized education, this function is more about the favourable, adaptable Mind-set you bring towards the desk. we could educate you the necessary equipment to be successful as long as you are Completely ready!
Take inbound or make outbound phone calls to shoppers with the target of speaking about non- profits relevant challenges.
Actual physical requires - The physical requires explained Here's representative of those who should be fulfilled by an worker to properly conduct the crucial capabilities of this position. realistic lodging can be designed to permit people with disabilities to complete the crucial functions
You will be supplying Extraordinary voice assistance for our customers who're enrolled in the credit card debt settlement program.
conversation (prepared and verbal): Strives to talk both of those English and Spanish, and publish Plainly and succinctly in many different settings; could possibly get messages across to acquire the desired influence. Strives for closed-loop interaction by proactively anticipating “the following query”.
Listening techniques: Attentive and Energetic listening; has the persistence to hear people today out and will accurately restate the view of Some others.
Research and assess market trends to discover new small business prospects while in the BPO, contact Centre, and IT provider sectors.
Assemble all essential info when working on client’s explanation to Get in touch with and update tickets according to the interaction or escalate exactly the same to involved Office.
Ability to use logic and rationale to establish the strengths and weaknesses of different alternatives
Take duty and initiative to produce Main techniques and competencies by currently being associated with every single side of personal growth.
A professional demeanor with the opportunity to just take ownership of every chat, call or e mail and find an answer for every purchaser.
given that becoming check here a member of E Tech Group, their do the job proceeds with an additional get to extending nationwide across 15 destinations, giving use of around 430 experts with proficiencies throughout a lot of verticals and industries.
capability to: Establish and keep productive interactions with team associates, successfully check, and Examine position functionality and mentor and produce crew users as desired; build and retain associations with peers across departments.